Customer Relationship Management

Customer Relationship Management (CRM) is essential in today’s competitive retail environment. This application gives the retailer the ability to collect pertinent customer and related sales transactions. The data collected from the CRM application can be used to create targeted communications to your customers. You can also create campaigns designed for specific customer or product groups.

When used effectively the RDT CRM solution could increase your profitability by customer, improve your inventory turns, and the ability to create/improve customer relationships and loyalty.

Key features you will find in RDT Customer Relationship Management application:

  • Marketing Campaign Management
  • Campaign profitability analysis
  • Enhanced customer information
  • Dynamic creation of customer group
  • Customer activities and communication tracking
  • Customer profitability analysis
  • Item profitability analysis
  • Standard marketing campaigns
  • Marketing list creation
  • Bulk e-mail process
  • Bulk postcard mail process
  • Dynamic creation of parent/child items

company news and updates

November, 2012

C & A Marketing acquires group of Ritz Camera & affiliates stores, and deploys RDT in all their stores.

November 20, 2011

Additional Store: Toys4U a current customer, has now implemented the RDT Retail System in a 3rd store.

August 1, 2011

System Enhancement: New shelf label management application. The application ensures that the correct price is on the shelf label. This resolves a major issue in the supermarket industry.

July 15, 2011

New Customer: NPGS, a New Jersey based supermarket chain selects RDT Systems for their POS and back office operations.

May 16, 2011

System Enhancement: Document office application. This application enables the retailer to attached critical hard copy documents in electronic form to relevant inquiries; apply an invoice to the related purchase order inquiry.

Learn more about rdt

Since 1999 RDT Systems has been providing retail technology solutions for small to medium size retailers. RDT is focused on implementing advanced technology with a competitive price/value proposition.

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contact us

Telephone: 718-782-4608
Fax: 718-782-4157

Mailing Address:
RDT Inc.
610 Broadway
Brooklyn, NY 11206
Attention: Sales Inquiry

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