RTD

Pharmacies have many challenges in accommodating the needs of their customers. The customers desire to make one trip through a checkout process; if they are buying over the counter medicine, groceries or prescriptions. The sales transaction should be design accommodate this process to give your customer a pleasurable checkout process.

RDT is committed to customizing its system to accommodate new Federal laws that impact this industry. We know that these regulations impact your business process; our systems are designed to support these process changes. We design systems work within your process flow based on your business model.

Our system has robust customer information fields to track pertinent information about your customers. Each transaction is logged in the back office system to accommodate reports and analysis. Through our phone order process we could accommodate prescriptions refills via the integration to an interactive voice response system. We have integrations available to several commercial websites, your customer could refill their prescription over the internet and pick it up on their way home. We develop technology to make your customer order process simple and dynamic based on your customer’s buying preference.

We give our pharmacy/drug store retail partners the benefits of:

• Fast transactions
• Integration with Interactive Voice Response systems to refill prescriptions via the phone
• Integration with commercial website to refill prescriptions via the internet
• Robust customer master to track pertinent information about the customer
• Configurable store checkout process to accommodate the different transactions within a pharmacy/drug store
• System updates to accommodate Federal regulations
• Multiple tender types

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