Phone order applications

RDT Phone Order Application gives the retailer the ability to service their phone order customers in an efficient and effective workflow. The phone order process flow accommodates the operator/consumer interaction which is different from the traditional store checkout process.

The systems accommodate the need capture pertinent customer information; selected data entry could be configured as mandatory entry fields. The application is designed to assist the operator in upselling and companion purchases. The phone order application has access to the item inventory status to provide informative customer service.

Key features you will find in RDT Phone Order application:

  • Fully integrated with the RDT Retail System
  • Simple user interface to accommodate required customer interaction
  • Access to inventory throughout the chain
  • Special phone order campaigns
  • Same database as the RDT Retail System
  • Fully integrated credit card processor/merchant services
  • Unlimited tender types available
  • Store pickup options available
  • Provides option to offer delivery service
  • Access to inventory availability throughout all sales channels

company news and updates

November, 2012

C & A Marketing acquires group of Ritz Camera & affiliates stores, and deploys RDT in all their stores.

November 20, 2011

Additional Store: Toys4U a current customer, has now implemented the RDT Retail System in a 3rd store.

August 1, 2011

System Enhancement: New shelf label management application. The application ensures that the correct price is on the shelf label. This resolves a major issue in the supermarket industry.

July 15, 2011

New Customer: NPGS, New Jersey based supermarket chain selects RD Systems for their POS and back office operations.

May 16, 2011

System Enhancement: Document office application. This application enables the retailer to attached critical hard copy documents in electronic form to relevant inquiries; apply an invoice to the related purchase order inquiry.

Learn more about rdt

Since 1999 RDT Systems has been providing retail technology solutions for small to medium size retailers. RDT is focused on implementing advanced technology with a competitive price/value proposition.

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contact us

Telephone: 718-782-4608
Fax: 718-782-4157

Mailing Address:
RDT Inc.
610 Broadway
Brooklyn, NY 11206
Attention: Sales Inquiry

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